Pool Rescue FAQ: Answers to Your Pool Cleaning and Maintenance Questions in New Braunfels, TX

Why should I hire a professional pool cleaner?

Hiring a professional saves you time, effort, and money in the long run. At Pool Rescue, we go beyond basic cleaning by inspecting your equipment, balancing water chemistry, and preventing costly issues before they arise. Plus, you’ll enjoy peace of mind knowing your pool is cared for by a local expert with a background in safety and reliability.
What services are included in your regular pool maintenance package?

At Pool Rescue, we provide a full range of professional pool cleaning and maintenance services in New Braunfels, including: Weekly and bi-weekly pool cleaning Water testing and chemical balancing Algae removal and prevention Filter cleaning and inspections Pool equipment checks and minor repairs Our mission is to keep your pool sparkling clean, safe, and ready for your family to enjoy year-round.
What makes Pool Rescue different from other pool companies?

I’m not just a pool cleaner—I’m a firefighter who brings the same dedication, discipline, and attention to safety to your backyard as I do in the firehouse. With Pool Rescue, you’re getting personalized, professional service from someone who genuinely cares about the community.
Do you work with saltwater pools?

Yes! I’m experienced in cleaning and maintaining both traditional chlorine pools and saltwater pools. From ensuring the proper salt levels to cleaning the cell generators, I’ve got you covered.
What chemicals do you use, and are they safe for my family and the environment?

The chemicals we use for pool maintenance include muriatic acid, liquid chlorine, and chlorine tablets. These chemicals are safe for your family and the environment when used according to recommended guidelines. Muriatic acid is used for pH balance, while liquid chlorine and chlorine tablets serve as effective sanitizers to maintain water clarity and hygiene.
How often should I have my pool serviced?

We recommend having your pool professionally cleaned at least once a week, especially in the Texas heat, where debris and algae can build up quickly. Regular cleaning ensures your pool stays safe, sanitary, and enjoyable. Don’t have time? That’s what we’re here for!
How do I get started?

It’s easy! Give me a call or fill out the contact form on my website to schedule your first pool cleaning. I’ll set up an inspection, discuss your needs, and create a customized service plan that works for you.
How do I know if my water is properly balanced?

Properly balanced pool water should have the right pH levels, chlorine levels, and alkalinity. If your water looks cloudy, has a strong chlorine smell, or causes skin irritation, it’s likely unbalanced. Don’t stress—I’ll handle all the testing and balancing to ensure your water is crystal clear and safe to swim in.
Can you repair or replace pool equipment?

No, currently, we do not offer repair or replacement services for pool equipment. However, we are actively working on expanding our services to include equipment repair and replacement in the future to better serve our customers. Please check back with us for updates on this service offering.
How much do your services cost?

Pricing depends on the size of your pool, the condition it’s in, and the type of services you need. Contact me for a free quote—I’ll be happy to provide a clear and upfront estimate based on your specific pool needs.
Do you offer one-time pool cleaning services?

Yes, we do offer one-time pool cleaning services for customers who may not require regular maintenance but need their pool cleaned on an occasional basis. Please feel free to contact us to schedule a one-time cleaning appointment at your convenience.
Can you help with green or cloudy pools?

Absolutely! Green or cloudy water usually means there’s algae growth, poor filtration, or an imbalance in the water chemistry. I offer pool recovery services in New Braunfels to restore your pool to a clean and safe condition quickly.